Iv'e read the reviews and needless to say there are many not so good ones. What I have ordered from Zulily has been ok but it's just ridiculous that we have to wait so long for the items. There are lots of retail sites out there and MOST of them state right on the page when the item will ship and when it will be available if sold out. The next couple of purchases for example I was having a 4th of July party so on June 18 I ordered an inflatable pool for the toddlers. I figured PLENTY of time to get it here by the 4th. As I checked along the way I never got any information regarding where my shipment was or when I would be receiving it. FInally I contacted Z on June 30 asking where my item was and they showed that the item was on it's way to Zulily REALLY! Don't you have your items available at your wearhouse?
I now have an order for three items and I just looked up my order # to find that it's again on it's way to Zulily and won't even be confirmed that it is coming to me until July 20. You guys gotta figure out a better way. The shipping is horrendous. If people cannot receive their items in a reasonable amount of time they will go elsewhere and people WILL figure this out the first time they order then they won't be back. I know your not as big as amazon but most people would rather pay a dollar or two more (free shipping with Prime) to get it within a reasonable amount of time. SOrry but your shipping SUCKS!
Hi Melodie,
Thanks for taking the time to provide a detailed feedback!
We appreciate your honesty and are overwhelmed that you gave us 5-stars!
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