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I have won approximately $300.00 playing the games which is very great, however I have become increasingly frustrated due to the fact that the link to enter the mega prize drawing works less than half the time.
Too bad there isn't a negative star rating. Coming up on the three month mark and still no shoes, even paid to have priority processing and shipping because I needed them for a wedding. Customer service is non existent. Not even sure at this point if this isn't a scam company. Save yourselves and find a legitimate reliable company.
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I am a steady user daily going onto the pch app and web site and i love playing the games. I...
I been with pch for a while and claiming my stuff until i had a question i called customer...
Dear MELISSA T.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
Total Delivery Time = Processing Time(including the expected dispatched days) + Shipping Time. The processing time varies based on the items you buy.
Some products of the different attributes are in great demand and cannot be dispatched immediately, marked"Expected dispatched: xx business days", not only on the product page after you choose the attributes before you order, but also in your account center after you placed the order. https://www.newchic.com/account/orderlist.html
Further assistance, please submit your request at https://www.newchic.com/Contact-Us-hc10.html
We will do the best to help you. Thanks.
Best regards,
Newchic team