I ordered a bunch of flowers to be sent internationally to the UK and spent $145 for them to be delivered on the recipients birthday. The flowers weren't delivered and when I called Interflora was told they would call me the next day after speaking to someone in the UK. They didn't so I called them again as the flowers had still not been delivered. There was apparently note on the order saying they had delivered the next day but obviously they hadn't. I was offered my money back but was really disappointed as my sister's birthday had already passed. There was no apology from interflora nor any effort to make the situation better other than a refund which is pretty standard. When I said the service was terrible, there was no reply just 'OK bye'. Will NOT order flowers from these jokers again.
Hi Melissa, thanks for getting in touch. You have posted on the site for Interflora UK. If you placed the order directly with us then we would be more than happy to look into this for you. Just send us an email to hello@interflora.co.uk and we will see what we can do to help. Kind regards, Carl.