I want to give ZERO stars! I got home on Saturday Dec 21 and flowers were left at my door. My son sent for my birthday as a srprise! I opened the box to a BIG disappointment! Yeah BIG surprise! The flowers were falling apart, flimsy and old! The stems were broken in places. I was so sad! I live in Nashville and they came from Memphis Tn. Over 3 hours away! What? I called and complained because I was devastated! They apologized! They wouldn't refund 100 %! I still complained and told them I was VERY unhappy! My son works hard for his money and paid alot for old falling apart flowers! I showed him pictures I took and he couldn't believe it! Ended up only a 60% refund! Never again will we use this service! I will post all over the internet to let people know how you do bad business! DON'T waste your time buying from 1800 flowers! Such a scam! People beware!