Melissa M.

First, it took a month to ship my shoes. Second they run really small. My shoe size never fluctuates. I'm a solid size 7 and it seems I'd need at least an 8 in these shoes. And third, they advertise returns within 30 days but they fail to tell you that you have to pay overseas shipping costs and a 15% restocking fee. I would have never ordered from them if I knew this.

I used to love Upwork for my outsourcing. I referred people to it as the best freelancer marketplace. I've used it regularly for 6 years. The candidates were always higher quality than other sites.
Now that they've changed their pricing model, most applicants either decline my job so they don't have to pay for a connection, and the ones that came through are lower quality than they've ever been... maybe because the smart ones are leaving.
Also, they have an upgrade of $30 to have a talent specialist help with your job. But they limit who you can invite unless you do the upgrade. So either I have to buy the upgrade, or I'm limited to inviting 3 people which is useless. And all this specialist does is click "invite" to more people. I could've done that... it's not helpful.
I'm pretty bummed I have to find a new spot to outsource.