Mm M.’s Reviews of Novi Decor & more

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Novi Decor

Furniture

“Awful, awful, AWFUL website”

1/27/15

Awful, awful, AWFUL website. After calling to confirm availability and price I placed my order, thrilled I had finally found the product I had been searching for for months. Not nearly an hour after placing my order was I emailed saying that the price was listed incorrectly and they wanted to charge me DOUBLE. Mind you, the price was STILL listed incorrectly on their website at this time so they could continue to bait and switch other customers. Absolutely absurd that they will not honor a price that is listed on their website. Not to mention the price they tried to charge me afterwards was WAY MORE than every other website which carriers the exact same product. I will never shop here again.

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Novi D. – Novi Decor Rep Over a year old

We try to do everything we can to ensure pricing and information is as accurate as possible, however mistakes can be made when dealing with the large selection of products we offer. We also try to resolve issues as best we can. These are honest mistakes and certainly not intentional. In this case we did provide a steep discount, but it was refused. The price after the discount was not double the price, in fact it was a large loss but we wanted to provide a fair resolution for our admitted miss price.

FurnitureSupplyDepot

Furniture

“Horrible, horrible, HORRIBLE business”

1/27/15

Horrible, horrible, HORRIBLE business. If you can even call this a business? No one answers their phone. No one replies to email. Product never ships. But don't worry, your credit card will get charged! Do not order from here!