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I have never experienced this before. Someone stole my identity to get whatever crypto means. This company is stating that even though someone else took out the money using my bank account, it is not there problem. I have already contacted my bank and told them as to why it is not me (wrong name) yet this company is still saying oh well not our fault. If I did not receive any service and or merchandise from this company and all they did was take money out of my account because of someone else, shouldn't the company make it right? This company is threatening me which is not okay.
Worst experience with ticket master. We got the wrong tickets and they will not refund us even though it was their mistake in the first place. They make it impossible for you to refund any sort of tickets even when it is not your fault. I am disputing the charges on my card though due to the fact that they never gave us what we ordered. If possible try not to ever go through ticket master.
Tip for consumers:
When using ticket master, never use ticket master. They are frauds and give you the wrong tickets yet won’t take action when it is their fault.
Products used:
None.
Well first when they say it will be shipped from this time to this time, they are very wrong. I ordered a shirt and it said it would ship in 11-13 business days. So I waited and waited. I have even even waited for when they tell you an estimated delivery which was way over the 11-13 days and it still has not came. It would be one thing if shipping was free but it wasn't, it was 5 dollars. Oh and get this in order to receive a refund you have to wait 60 days and if by then the item does not come then you can get your money back. Who has that kind of time to wait for an item for 60 days. I have wrote the customer support many times and they just say you have to wait 60 days. I even tell them that on the order the shipping wI'll not update so it still says September 18th when today is September 26th! So do jot use this site at all.
Another thing is, when you get the product you ordered there is no instructions on how to use it (which was the case for the curler I bought) and the package was not sealed. When you buy clothes, it's low quality like the fabric is already coming undone. I also got a ring for my grandma and it looks like a 25 cent ring you get out of one of the coin machines at toys r us so it looks nothing like the description.
PLEASE DO NOT BOTHER WITH THESE PEOPLE!
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Hi Melissa,
For items that do not meet your expectations, a request to return can be open within 30 days from delivery date. See full details here: http://tinyurl.com/h7xokwj.
Sellers have between 1-10 business days from payment to ship an item according to Tophatter policy. Because there are many unforeseen delays with customs, and longer ship times from international countries, we allow an extended ship time of 60 days from ship date for an item to be delivered.
Please note items being shipped from different countries will not show tracking updates frequently while the item is in transit.
If you have decided the item is no longer wanted or needed please refuse the unopened package at time of delivery or return unopened to the post office and have marked as 'refused'. Let us know you have refused the package and after review of the tracking, a refund can be processed.
Thank you for sharing your experience and feedback with us. We value this information as it helps us grow as a company, knowing what to do better.
Warm regards,
Felicia