Melissa K.

I have been with thredup since it was a user based box swap business. Loved it then, and loved it when it went to bag delivery system. Lately I have been less than impressed. I used to get a good value for the clothes my girls grew out of. I usually had 4-5 items at the end of a season that were never worn and I felt I always got a fair price for them. I am less than impressed now. They cut back on the amount of payout majorly and did not say anything ahead of time. I sent 3 bags of used clothes in and averaged $40-$60 per bag. The last bag I sent was mostly new or like new Gymboree and other brand equivalents and my bag was $20.
I have also used the site for ordering clothes many times. I must say that the items are high priced. You can get a lot of the same clothes new at the store on sale for the amount. What I do like is that I can get replacements of items I own already that get ruined. I also think their shoes are a good price as well.
I think they got bigger than they were ready to handle. Yes, I believe that some of the changes are bad, but I also think that they were necessary to keep up with the huge amount of business they have been getting.
All in all, I still use the site for selling and buying. It is still the most convenient way to trade clothes. I would like it better if they went to a strictly consignment style though and only pay for the items that sell on their site at a percentage. This would keep people from sending in junk (since no one would buy it) and keep the prices down as well.