I've posted many ads on Craigslist for job openings. The routing of seekers "replys" was not being received. I even tried to reply to the ad and didn't receive my own. My ad replys were going to an apartment complex and craigslist stool hasn't fixed the issues or given me a refund. I've been emailing customer service for 2 months now.
There is no customer service phone numbers, so you have to email. I have been emailing back and forth with "customer service". They do not help what-so-ever. It's terrible. They won't give you a call or speak to you over the phone. Nothing was ever resolved and they won't give me my money back. They end every email with, "this has been resolved" and nothing was ever resolved.
They will steal your money and do not offer refunds for their mistakes. I DO NOT RECOMMEND using their service!