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Pogo is working on the customer service and recently got back to me with help for a technical problem in good time. They were able to make it right, so things are looking up as they actually connect with their consumers.
I've been a customer since 2004, but now the games have tech trouble (mostly loading, etc.) and they just send "nice" replies and do nothing. Another growing problem is the people who just want to get high scores using all sorts of apps, some of which cause their totals to run up continuously. This doesn't seem to alarm Pogo at all, it will only get worse.
Melanie R.'s review of Pogo earned a Very Helpful vote
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