Kathleen U.

I bought 2 tickets from Turkish Airlines from their own websites but when I checked my credit card statement. There was a charges for Foreign Transaction Fees.
I saw amount in their websites in USD and I paid in USD so from where this foreign transaction amount came out? To check that I called up their customer care.
First of all the English Customer care speak is horrible, second they don't have any information how they work. In first call I asked for raising complaint in their website. So I did that.
Second call they expedite my complaint and told me to wait for a day or two. I waited for a week, now when I called back, second person in customer care says I am expediting your complaint and I should wait for another day or two. When I asked if I can talk to any senior people, the answer was weird and unexpected. They don't have any manager to talk with. First time I heard this answer in any customer care. I don't know how much more I need to wait. A day, month, year, decade, century or more than that? Because they don't care about business and they don't care about customer.

First and last time I am dealing with such airlines, I am never going to deal with them again in future. Re-grating myself for falling into this headache

Hope this review saves other getting into this trap.

Very much disappointed with the service they have, ordered one camera before 7 days and after following up for shipping details. Customer service told me the product is outof stock and will deliver after 2-3 weeks. I am going out of town after 2 weeks. So had to cancel my order. And they dont even appologies for their mistake. I wish I could give negative rating for this site.