Megan S.

Crystal Travel is a complete scam, and they've singlehandedly ruined my first vacation in over two years.

They charged my card almost 7 months ago, but I have yet to receive any confirmation from the airline. I've tried to reach out to Crystal Travel on multiple occasions, and the phone just continues to ring. A friend that I'm travelling with received a refund without being informed, and as of now she doesn't have a flight home from our trip- and at this point I'm not sure if I do either.

This is a trip that we have already paid for accommodations for, along with the airfare there and everything else we need for the trip. I'm genuinely livid.

I work in the news industry, and I will be bringing this story to every outlet that will listen if my situation doesn't get rectified. That kind of publicity will hopefully stop people from making the mistake that I did in booking with Crystal Travel.