Ordered 2 iPhones from DHgate.com They sent the iPhones but after 2 days one of the iPhones would not charge! It took me 4 tries to get anyone to respond about my problem. Their customer service is absolutely useless. I don't think you can even call it customer service. THIS SITE IS OPERATED BY SCAM SELLERS WHO DO NOT CARE ABOUT THE CONSUMER!
I finally was able to get ahold of a site administration manager, located in the UK, his name was Bryce Powell, But he stopped responding to my messages and my emails!
I got in touch with another site administration manager by contacting DHgate on their FB page, they connected me with Michael Douthat, located in the USA.
After exchanging 3 emails with Michael Douthat, he stopped responding to my inquiries as well!
49 days and STILL no adequate response. AND I CANT GET IN TOUCH WITH ANYMORE SITE ADMINISTRATION MANAGERS.
This site sucks, I will never shop at DHgate.com EVER AGAIN. Liars and Scammers!
Avoid!