Based on other reviews, I was very apprehensive of ordering from Tobi... but it was almost December and I needed a dress for New Years Eve. I ordered two cute dresses and absolutely loved the one. The other was cute too but it was a little big so I returned it. My advice is - if you don't need the clothes for a couple weeks then definitely order from them. I placed my order on Nov. 30th, it shipped Dec 5th and I received it Dec 15th. I returned the dress that didn't fit a couple days later and the tracking info said it was received by them Dec 21st. On Jan 11th I emailed Tobi and they got back to me pretty quick saying the dress arrived at the warehouse on Jan 3rd and to allow 14 business days for the return to be processed. I got the refund on Jan 23rd. Overall my experience with them was good because I got a dress that was exactly what I was looking for but it was definitely a slower process than most stores I buy from. With the prices and selection I'll be ordering from them again though.