Megan H.’s Reviews of Sammy Dress & more

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Sammy Dress

Prom Dresses

“Never got my order”

8/2/15

I paid extra to get it here and never got it I email them and they said they ship it but I never received my product I'm going to report this company to the Better Business Bureau good thing I have a cousin that works there

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sammydress h. – Sammy Dress Rep Over a year old

Dear Megan H.

We want to say thank you for providing us with important information about your situation.

Let me start by apologizing personally for your experience. We really want to work with you to make this right.

We are always more than willing and glad to offer help, please feel free to contact us http://support.sammydress.com/?lang=en

Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.

All this being said, if the customer isn't happy, we aren't happy. We are always looking for ways to make our communication more effective and if there's anything we can learn from this situation, it will help us avoid this issue going forward.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/