MC R.

My prior review of Amazon was 5 stars, but no longer. MANY identical products are made in China under multiple company names-wastes consumer's time if they read reviews, as l do. Recently, Amazon sells a lot of merchandise that receives many subpar reviews-they should protect consumers & cease carrying such items! Not waste customer's TIME & MONEY with returns. They are no longer consistent with deliveries & disregard delivery instructions -leaving many packages out in the open to be stolen or rained on. Then, when one has to call after 10 plus packages are left in the wrong place, the outsourced customer service reps are in another country and CANNOT speak intelligible English! MORE wasted time waiting on a supervisor! They are worth billions of dollars yet send their customer service overseas, not to mention sending a huge proportion of their manufacturing to China. I have been a big customer and proponent of Amazon for years, but no longer. I'll take my business to companies that treat their customers with the respect they are due-providing top-tier merchandise and courteous, prompt customer service-IN ENGLISH!