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Deceitful airline! BEWARE! Very deceitful, American Airlines has been overbooking, double-booking their seats cause over 30,000 cancellations without refunds in the month of November and December alone, per their employees. If you are experiencing the same deceptive practices from American Airlines, you can file a complaint as I have with BBB, U.S. Department of Transportation, and Federal Aviation Administration, and FTC. This is soooo shameful and evil! Cheating their customers on a regular basis. I booked one set of round-trip tickets with 4 cancellations and re-bookings with no fault of my own or explanation but what was clear is that you kept re-selling our seats with us at the airport. American airlines are purposely re-selling seats that are already purchased. That is stealing and deceptive!
Tip for consumers:
Avoid American Airlines! BEWARE! You will be re-routed or canceled altogether without cause. This company does not care about your personal itinerary even if you pay for it and I can prove it! Deceptive on a regular basis with poor customer service.
Products used:
Return flight only. Had to purchase a whole new flight going. Shameful!! I have the receipts if they try to lie.
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