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Extremely poor quality silk! I've been using silk bedding for over 20yrs and never had silk pile before. Elle silk does pile - makes me wonder is it even real silk. I DO NOT RECOMMEND them. Worth paying a bit more for better quality silk from another company.
Tip for consumers:
I wish I knew that the quality was so poor so I would not have made that purchase or that I would have been able to return the product and they offered me a refund.
Products used:
"silk" bedsheets
I had purchased these sheets and just noticed that after a few washes there have started to pile. I've never seen this happen before especially with silk. And i've been using 100 % silk bedding for over 20 years.
Either the quality is really bad? Or I got a damaged product?
Update: I had reached out to Elle silk via email, but no one from the company came up with a solution to help address the issue.
Tip for consumers:
It's a lot of money for a poor quality product. I do not recommend.
Products used:
sheets
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I purchased a 100% pure mulberry silk 6A grade gown for my wife. Spend $189USD. The package...
Our customer service representative has reviewed your purchase record and found that you are one of our loyal customers who has placed multiple orders for ElleSilk silk bed sheets. Thank you for your support in our products. Your order placed this week hasn't been shipped out, therefore, I guess the order you are mentioning is the one placed a year ago. If you have any questions or concerns, please feel free to contact us after you received the order, our customer service representatives will always pleased to provide you with professional silk care and instructions.