I have no idea why these people waste their time! No delivery, no customer service, they don't make a penny and they don't sell anything. The looks of the site seems soooooooooo legit! They use robot in their live chat and also they have absolutely no other types of customer support.
If you ordered flowers for Valentine's day without caring for reading any reviews about this, I strongly suggest you reconsider your relationship!
Dear Maziar,
We sincerely apologize for the inconvenience caused. Customer satisfaction is one of our most valued principal. Kindly know that we have a 100% customer satisfaction policy, whereby we offer a refund or replacement for your order.
Please provide us your order number. You can reach us any time at: betty@pickupflowers.com or 011-4153159697. We'll surely take action on your complaints and as per your request & as our policy we'll try for replacement or refund.
Please be assured that the solution would be to your satisfaction. We sincerely apologize for the inconvenience once again.
Warm Regards
Betty,
Customer Service Manager,
Pickupflowers.com