Thumbnail of user mayc30

May C.

Contributor Level

Total Points
84

1 Review by May

  • RueLaLa

12/12/14

I needed my orders by 12/15 for special reason. Two order placed on 12/2/2014 and as of 12/11/2014, shipping status says the orders have not been shipped.

USPS Priority Mail charges flat rate small box for $5.95 and guarantee shipping time of 2-3 days max. RLL charges me $9.99 for shipping and takes longer to ship. No sure how can anyone justify their expensive and slow shipping.

12/12 afternoon I finally got email confirmations regards that my items has been shipped but estimate delivery has been delay to 12/22! If they knew the promised shipping date is 12/15, they could ship the package next day or 2 day shipping. This has turn into a complete nightmare shopping experience. If I knew the items will take 20+ days to ship I would definitely buy something else. For special reason I need these by 12/15. If I get it after 12/15, I'll have to ship the items out and my family won't get them until after the New Years.

I'll never and ever shop at Rue again and I advice anyone to stay away from them.

Tip for consumers:
Stay away from this company

Service
Value
Shipping
Returns
Quality

May Has Earned 4 Votes

May C.'s review of RueLaLa earned 4 Very Helpful votes

May hasn’t received any thanks yous.

May doesn’t have any fans yet.

May isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user reneek245
Renee K. reviewed RueLaLa
5/5/24

They sent me 1 faulty product and 2 items never arrived, their support team never responds or...

Thumbnail of user guss83
Gus S. reviewed RueLaLa
2/18/24

Horrible customer service. Charges you, never ships product and reuses to give money back tells...