Maya O.

I found the concept interesting thus decided to give the service a try. However, I was not happy with the quality of merchandise received and decided to cancel the membership. The materials were thin and low-quality (had a hole develop in a shirt during first wash!). This is where the trouble began. Good luck cancelling! No one ever answers the phone. Tried calling multiple times and despite being on the phone for hour+ I never got to talk to anyone. Tried different days, different times, same story. However, if I tried calling pretending to be wanting to make a purchase, voila, someone answers. However, I knew that was too good to be true - as that person "was not authorized to make membership cancellation". A complete SCAM! Save yourself frustration and buy your leggings in TJ MAXX/Marshalls. You will get far superior quality and save yourself a headache of trying to track someone down for cancellation.