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If you are reading these reviews before you order then you're on a good start because STOP RIGHT HERE. I wish I had read them before I ordered. I placed two orders 1: An arrangement of Orchids (ordered orchids for a reason) in a vase which they replaced with a mix of roses & lilies no vase and looked very ordinary and arrived a day late. 2: A bottle of Shiraz which is now 2 days late and still not delivered... WTF.! I have asked for a refund based on their customer satisfaction (unsatisfactory) policy so not sure where that will get me, and I cant seem to get hold of anyone at their "live chat"... Bottom line is STAY AWAY FROM pickup flowers...!
Tip for consumers:
DO NOT USE pickup flowers.com.......!!!!!!!
Max M.'s review of PickupFlowers earned 3 Very Helpful votes
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I paid a premium for flowers to be delivered to my mum the day before Mother's Day....
Scam! Don't use them! Would give zero stars if I could! I've been calling and emailing and trying...
Dear Max,
We sincerely apologize for the inconvenience caused. Customer satisfaction is one of our most valued principal. Kindly know that we have a 100% customer satisfaction policy, whereby we offer a refund or replacement for your order.
Please provide us your order number. You can reach us any time at: betty@pickupflowers.com or 011-4153159697. We'll surely take action on your complaints and as per your request & as our policy we'll try for replacement or refund.
Please be assured that the solution would be to your satisfaction. We sincerely apologize for the inconvenience once again.
Warm Regards
Betty,
Customer Service Manager,
Pickupflowers.com