We ordered a pair of men's boots in November and we were told the boots were in stock and we ship immediately. It took 21 days to get the boots. It took them 14 days just to ship the boots. When we finally got the boots they were women's boots and not men's boots. We called the company immediately and they we're suppose to email us a shipping label. After 4 phone calls to the company over 12 days we finally got the email on day 13. The customer service people got very nasty on phone and we're mad we kept calling because we hadn't got the return label.
Now it has been 15 days and the company has still have not returned our money. We will never order from this company again and have told all of our friends about our bad experience also!