I have been a rental property owner advertising with HomeAway and VRBO for many many years. Now they are charging my guests, most of whom are repeat renters, a very high fee just to book my cabin. Mind you I pay them $499 annually. Now they're charging my guess as much as 10% for bookings. Their service is terrible, plan to wait on hold at least 10 minutes and many times much longer. Their customer service people are not empowered to help. So what are my guests getting for that ridiculous fees? I don't know but it's not right. Greedy!