Rang customer service and spoke to two people but the second lady was so rude. She told me to stop ringing there number and while I was talking just banged me straight throught to another line. She said I would keep going to the back of the queue whuch is fair enough but her tone and dont care attitude left a lot to be desired. Annoyed second appliance I have purchased from AO is causing me grief, Will be going to john lewis next time. And spend my money there.