I used www.sellyourlaptops.co.uk to sell an old Sony Vaio laptop. They quoted me the best price for my old laptop so I used them and received a shipping box the very next day. I posted my laptop using the box and they got back to me two days later. (Which I thought was great and was going well). They'd e-mailed me on the 25th stating that they'd received the laptop and that payment would be made. As of today (4th August) I still haven't received my payment. I have e-mailed them 3 times and tried ringing their phone number with no response from either. Going to have to report them to Action Fraud soon. This is theft. Reference *******
EDIT - Funnily enough, today (5th August) I have woken up to an e-mail from them saying my order is complete. Checked my bank and I've been paid. Happy to have now received my money but the service is shocking.