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Matt P.

Contributor Level

Total Points
86

1 Review by Matt

  • DressLily

5/16/16

I ordered 2 shirts, XXL. I'm barely 185lbs and apparently to the designers here, XXL means 140lbs of skin and bones. The wrist size is about 12 inches, so if you even resemble a grown adult then don't waste your money.
UPDATE: Customer service response is to issue a refund, which does nothing to solve the problem for future customers. Stop mislabeling sizes, or provide an easy size chart that's based in this reality and maybe you'll stop getting thousand upon thousands of negative reviews.

For example, an XXL shirt should be for a muscular (or not so much) male weighing between 220-240 lbs. Your XXL MIGHT with some lubrication applied, fit someone weighing 160lbs. If you want to fix the complaints, then start from the bottom (or top) and actually fix the sizing issues. These shirts should be labeled small to medium at best.

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CustomerService R. – DressLily Rep

Dear Matt,

We very much regret for this inconvenience.
We have already issued a refund on this case. Could you please check your email for details?
Thank you for your important feedback.

Best Regards
Dresslily Customer Service

Matt Has Earned 6 Votes

Matt P.'s review of DressLily earned 6 Very Helpful votes

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