Matt L.

I purchased a Cuszoom pool table in June of 2009. I did not receive it until November of 2009, a full three months after I was supposed to get it. Once I received the table there was (and still is) a handprint in the finish under the clear coat. I contacted Jessica (I believe the only office employee) informed her with photographic evidence that the table was received with this obvious manufacturer's defect. She assured me that I would have a replacement rail with eight weeks. I have not received the rail yet (June 2010) and am losing any hope of a satisfactory result. Do not buy from Cuszoom unless you want a sub-standard table and the worst customer service I have experienced in my 37 years on this earth.