In a word, dire. Of late they've resorted to allowing the sale of mass produced goods. It's lost its way and is a shadow of itself several years ago. Constant changes to the interface and procedures leave sellers and buyers alike confused and frustrated. We're closing our very successful store after the latest announcement and will not be returning. The current CEO wishes to take the site down what the vast majority of sellers (those who haven't been institutionalized) believe to be a very stony road. Hand made? Don't sell here, you're a bit late for boom time.