Matthew S.

I ordered some expensive taps, they arrived in good time. The day after delivery I noticed one of the parts had been formed incorrectly in the factory and would not be water tight. I sent them a photo in an email and asked them to send me a replacement part or exchange the faulty item.

They have ignored my email and I cant get through on the phone.

I will update this review as my case develops.

Update:
They did after 3 weeks replace the item. 2 stars now, but huge delay to job as bath could not be fitted until new part arrived.