Matthew H.

I received delivery updates stating that the delivery had been "delayed" twice, without further elaboration. Only upon figuring out how to speak to a customer service agent (which, in itself, took 20 minutes of digging around their website) was I informed that attendance at the property was mandatory for delivery. No effort was made to rectify the situation by organising for delivery to occur today, rather I was told the most they could do was attempt re-delivery tomorrow (which they would have done anyway) without providing me with a timeframe. The delivery is already significantly late and all the onus for fixing the situation has rested with me. Never use FedEx.