Twice now, I have ordered organic baby food to be sent to my grandson in Key West, and once it was shipped to me, costing me $12.35 to ship to Key West, and now I've just ordered more and was certain to choose the Key West address both on Drugstore.com and Paypal. It still came up as coming to Boston. So I called a customer service rep, and she said it's beause I used Paypal. I asked if she could guarantee that it will go to Key West, she could not. I asked to cancel order and she said no. So the product is good, buy one get one free, the shipping which is supposed to be free is lost on me having to send it from Boston to Key West, not to mention the loss of time.