Mary P.

I wish there was a way to give negative scores. Last mos I had a Spirit flight back home which is Orlando the turbulence was terrible and actually promised God if I got home safely would stop doing some things.We got there early which was great and started to get ready to land but suddenly felt a pull up movement and the pilot announces he misses the runway!Today I am still at the airport since I left my old job I only make 13 an hour so i booked the flight and hotel together and am making payments. The flight was supposed to board at 9pm it is now 11:13 was here early 3 hours in fact. At 8:47pm received a message that said the flight was delayed an hour a few mins later one that said it would 30 more mins. So at around and 930 the customer service agent announced that the flight had no crew and was on their way and would be shortly,well guess what there still isn't a crew called Priceline and they said they cannot do anything for me so now I have no idea when I will get there and have to pay 43.90 for the next 11 mos