Last winter I ordered a size 1X outfit for my sister for the holidays. When it finally arrived, it was a size Smalll, and of course, non-returnable, so she gave it to her neighbor who wore a size 6 and fit perfectly. I was out $35 plus shipping. So, Zulilly gave me a $20 credit. I finally found a bracelet and reading sunglasses that I liked, each priced at $19.99, plus shipping. Ok, I still had the $20 credit. The glasses and bracelet never arrived at my address, and were returned to Zulilly smashed as if a UPS truck had run over them. OK... so I called and was told that I still had that $20 credit, never mind the other $19.99 I had put on my credit card for the glasses or bracelet(Damn if I know since I never saw either of them) plus a $40 credit in shipping. Oh, my god, to throw good money after bad... I live on a beach and tried to purchase some "Welcome to the Beach" type of stuff. I was keeping it below the money I was already owed for their previous screw ups. I had one item in my cart for purchase for $14.99 and was told I still owed money for shipping.
I will never use this web-site again. I want them to quit sending me e-mails. I don't give a damn about the money that they owe me. I just never want to see or hear from them again. If a business can't discern from a size 1x from a size small, can't deliver a "one size fits al"l bracelet and glasses, then I don't really think they should be in any kind of business at all.
DON'T SHOP HERE is my advice.
Mary S. Munro
*******@gmailo.com