Customers Beware.
I ordered a very expensive, top of the line Aeron chair from Maddison Seating. The chair arrived unassembled. The pieces sent did not fit together.
BEWARE: this company does not provide any type of paid return service. In fact, if you return an item, they will charge the ustomer 75$ as a fee. What a Crock of BS.
Take my advice, and do not trust this company for any type of customer support after the sale!