I signed up for this to get two pairs of boots for $40 and while I received the boots and they were just great, when I went to cancel my membership so as not to be charged again, it was impossible. I called the 800 number and was forced to listen to an advertisement about elder services (which I replied no to) then I was told I had "won a cruise!" and to press one to "receive my free cruise." I didn't want to press one, so I pressed two for no as I did on the elder services ad. I was then hung up on. When I tried to call the same number again, I received a recording saying that number "wasn't accessible from my location." Unbelievable. Then I went on line to "live chat" with someone and found that totally unresponsive. Clearly, they make it very difficult to cancel so they can ding you continually. I'm pretty pissed. I sent an email to them through the site but haven't heard anything yet. STAY AWAY... it's not worth the hassle and it's just downright bad business practice.