I've redeemed points before and other than it taking a long time, it was okay; that is until Oct. 2012. Still waiting for my gift card and have sent two letters and have received nothing, nada, zilch.If you want to do surveys online and get paid for it, stay away from Reward Port. They told BBB that it was lag time between them being paid and them paying the survey takers. HORSEFEATHERS! Chalk these folks up as rip offs.