Marty L.

Their services are ok if your orders do not have any problem at all. But once you find there is problem in your order, their CS services are the worse in this universe.

Very Very Bad shopping experience regarding the football shirts I purchased from a company called UKSoccershop in the UK which appear to be faulty. I have contacted the company asking for a refund but the company have not been forthcoming since November last year.

Unfortunately, as I appear to be resident in Hong Kong, I was unable to get assistance from any authority in UK or EU directly.

I have emailed the company regarding the damage to the shirts but still no feedback from this company. And I was told by the European Consumer Centre if you are unable to reach a suitable resolution you may ultimately have to take court action to do so.

OMG! A simple shopping behaviour will only lead to a court action to solve a minor problem. The only way I can do is writing in the Chinese forum and to tell all the overseas potential buyers not to try this UK online soccer shop.

Anyone can have a better idea are welcome!