- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I haven't ordered anything from these guys in about a year or so, but every time I did I never had an issue. I like reassurance that my order was received, that its being shipped and the link to track the shipment. These guys delivered on all of it. Order with confidence, if you like their price, you will get exactly what you ordered exactly when they say you will (barring the fed ex or UPS truck crashing on the way to your house).
I suggest you take your business to another outlet. I have been buying stuff online for >10 years from multiple vendors in different parts of the country and never, ever had to wait more than about an hour to get a return email if you send a comment/question to customer service. They list items on their website as in-stock with 1-2 day lead times and do not show any indication of them being shipped after nearly 5 business days. I don't know if they like to operate on the "surpise your package is here" model, but that's no way to do business.
Time will tell if I do get the items I ordered and paid for, but so far these guys DO NOT give me that warm and fuzzy feeling that usually accompanies a purchase made with a reputable business.
Martin H.'s review of autohausAZ earned 4 Very Helpful votes
Martin hasn’t received any thanks yous.
Martin doesn’t have any fans yet.
Martin isn’t following anybody yet.
Empty.
Absolutely wonderful company to deal with, communication was outstanding and shipping the...
Their prices are good, prompt shipping and great customer service! I will order from them again....
Martin, your order was placed on ( 4/2/2014) and before you checked out, you had to acknowledge the late delivery date of (4/21/2012) BEFORE we accepted your payment and the delivery date is also printed on your receipt.
So naturally you wouldn’t have received a shipping notice 5-days later, because it won’t ship until approximately 5-days before the delivery date and we will email with the tracking number when it does ship.
We understand your concern, but frankly we’ve done everything possible to inform you of the late shipping date, BEFORE, DURING & AFTER your purchase.
We ship over 6,000 orders every day and 97.8% arrive on time, but we think it’s a little unfair to give us a bad rating before we’ve even had the chance to do our jobs.
If your package doesn’t arrive by (4/21/2012) we’ll be glad to assist you in any way we can.
Thanks for taking the time to write and we hope you have a great season.