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First off, after getting a coupon for 80% off first order, I can't use it.
Misleading info--"All orders ship FREE with thredup everyday!" Guess what, they don't. Though the "thredup everyday" is in the same color as the other text it's a link that takes you to a page that says if you join for a fee you can get free shipping. What a deal!
I send them an email with my concerns and get a reply "we care blah blah blah but to respond we need your email address." HELLO, IT'S IN THE "FROM" FIELD LIKE IT IS IN EVERY EMAIL.
Then, to top off my great shopping experience I don't get my package. Time for a credit card dispute.
Wouldn't be surprised if they get shut down real soon.
Martha B.'s review of thredUP earned a Very Helpful vote
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I sent designer apparel to this company, they kill you with fees. If you want to reclaim items,...
