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marta b.

Contributor Level

Total Points
190

2 Reviews by marta

  • Sprint

8/28/17

**WARNING**DO NOT SIGN UP WITH SPRINT! *Beware of their scams!* Sprint claims to no longer have contracts but that is false! My husband & I tried Sprint & after 3 months of terrible service and numerous complaints, there was zero resolution & we had no other option but to switch carriers. Please note we live in central Phoenix & they kept trying to blame the trees. While in the process to switch over to another carrier we both received texts from Sprint asking us to return our phones (which we were leasing) & so we did. A couple of months later we get a $1,100 bill. They are claiming we never sent our phones back. So after a month of calls, store visits and getting the bank involved (since they just charged our CC on file with no authorization) they decide to do the right thing and agree the phones had been returned which we had proof of all along via the tracking number. BUT that's not the end. They credit us a measly $300 for 2 brand new iPhone 7's and now are charging us $800 for breaking an "agreement" which was to lease the phones... which WE RETURNED. No one ever mentioned this "agreement" to us... not when we signed up, not when they text us asking for the phones back, not when we went into the store to return our phones and not when we called to get the shipping labels for the phones. We were under the impression that the lease agreement was over once we returned the phones we were leasing! And that's what they lead us to believe. Bunch of liars and scammers is what the Sprint company is all about. Please do not bother with them they will try and screw you over too and saving $20 a month is not worth the $#*!ty service they provide. ***ALSO if you read the fine print on their "agreement" you will see that after 2 years of paying off the phone you are leasing Sprint STILL OWN IT!*** What kind of BS is that!?!? AVOID THE NIGHTMARE! Between the terrible service, way they treat their customers and their employees I CAN'T believe they are still in business.

  • Jollychic

10/12/14

My order came super quickly. It was shipped the day after I placed the order and I had it a few days later! So that was good. The clothes looked pretty much like the pics but very faded! As for size well 2 out 3 fit me. I ordered a jacket that was a "small" but fit like a large. It was huge! Complete waste of $$$$$... Everything looked very cheap! I didnt bother returning bcuz of the shipping costs so I lost $80...

Service
Value
Shipping
Returns
Quality

marta Has Earned 10 Votes

Marta B.'s review of Jollychic earned 10 Very Helpful votes

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