Marsha P.

Poor shipping, poor customer service, poor experience!
I called to track my order which is overdue. The customer rep from Cafe Press, Chelsea, told me the package was lost and snickered. She was trying hard not to laugh when I clarified the package was lost. I asked to speak to a supervisor who was slightly irritable with me. She checked and said the package was not lost but would be delivered Monday. She said she would review the call and retrain the rep. I am very disappointed that a rep would lie to be about a package that I have paid for and am waiting to be delivered for a Christmas present. The supervisor was irritable but helpful. I would not recommend doing business here. I don't plan on it again. I really wanted to support a local business but they need to do better than this. They will not get anymore of my money and I can't recommend that you spend your money here either.