mark t.

Brooks Brother's might need to take a deep dive on their return system. Below is my response to dealing with them and their system.

You might suggest to your management that they have done a great job alienating two customers. It is crazy for it to take at least 40 days to see a credit on our charge. For Brooks Brothers to hold onto 221.00 of our money and our sweater for 4O days because of your system is a joke. We will never buy anything from Brooks Brothers again. I'm going to figure out how to post this, write to corporate and report the Brooks Brothers practices to both the Federal Trade Commission and the Missouri Department of Consumer Affairs.