A year later, and still awful. Ordered 3 items, never heard from them. I finally made a call to customer service, left a message, and got a call back the next day. They were out of stock on (1) of the items, didn't bother to tell me (how about an email?) and did not want to honor the free shipping, because the order amount was now going to be less than $50. Not my fault, right? Anyhow, they didn't want to budge, so I cancelled the order. Don't waste your time with crap service sites like this. Seriously. So many other places actually appreciate the business and don't reply to people with "sorry, I can't do that would you like to cancel?". AVOID!