Contacted company 3 times and had 3 tickets raised about item with verified tracked delivery via USPS with statements saying Id be contacted within 1-2 days. Ive had zero response. I raised a 4th query today and told I will escalate to warehouse. No answers. Ive used this company a number of times before and been happy but now the trust, which is the most important factor for a company getting YOUR PARCELS has completely gone. I recommend not to use this company & I never will again.