Their pricing scales are a joke, they charge you whatever they fancy and then claim that you asked for "extras". They continued to charge me 2 months after I cancelled and have been unable to get a refund. Their customer service is a joke and all you get are standard replies saying that their terms and conditions are clear and that I should have read them. Such replies as I have had are contradictory, saying the monthly fee was one thing in one e-mail, and then something else in another. Avoid like the plague.