xBids.com is a scam, and with terrible customer service. I was tricked into sign up with 25 free bids. It turned out they automatically charged $75.00 for it. I since then wrote to few times and finally received a call from them promising that they will refund total $75.00, but it could take up to 30 days. I also received an email as following:
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We have processed your refund and you should see the money back in your account within 7-10 business days. However, some banks can take up to 30 days.
We are very sorry on the wait, but rest assured you will see your money soon.
We've processed your refund for the amount of $75.00
Thank you very much for your patience.
Please note: Your account has been canceled and you are not allowed to open a new account at xBids.com at this time.
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That was on Nov. 17,2010. I have no problem to won't allow me to open a new account as I would ever intent to have anything to do with them. But the problem is that I still have not received the refund as of today, Jan 10,2011. I sent more emails to them, but this time no one responds.