Mark J.

So far I've built several computer systems with some of the parts from Tiger Direct and I've never had any issues. Shipping times have been good (if it takes 5 days and it's free I don't complain). I just received a new computer case and power supply that were ordered on 1/8 and received 1/13 (free shipping). Whats not to like?

I would give them 5 starts but I don't care for their new return policy which is they no longer offer returns. I've never had to return goods but if I get something that's DOA I want to return it to the seller and not have to hassle with the manufacturer. That is what Tiger Directs policy is now.

My first experience with Bonanza has not been good. Made my purchase, then got a confirmation of shipping the same day I made the purchase, I thought OK this seems good.
The next day I checked the tracking number and USPS said it wasn't legit... that; s when I started worrying. Days later, no merchandise so I e-mail the seller and get a robot response stating the product would arrive in 2-3 days, no tracking number given, no response to e-mails requesting one.
Forget any help from Bonanza, all you get is robot responses and leave a message if you call. I just put the charge in dispute with my Credit card company and will chalk this up to experience. Bonanza sucks.
Update, I finally received the merchandise which is Windows 7 on DVD. After getting the disc I called Microsoft to make sure it's legit and found that is was a valid key. I still will not ever do business with Bonanza again.