Mark A.

Hi!

I'm Scammed by Freelancer for $4500 USD. I sent emails not less than 50 times for as long as 8 months and as always, I received auto-generated reply, stating that we'll get back to you within 48 hours and for Freelancer Team that 48 hours never come.

Whenever I tweeted on https://twitter.com/freelancer/with_replies immediately I received an auto-generated reply "Hello, Let us discuss the details of your concern through DM. Thanks." Once I let them know the issue, they say we've forwarded your issue to the concerned department and they will do the needful. Again I waited for months expecting a reply, but never received on twitter nor to our tickets.

By fellow user, I learnt that there is an option for Live Chat. I tried contacting support team through Chat. The Support Executive name is Dave. S and he was very unprofessional, ethic-less, rude and *****.

After a long chat which went for more than an hour, he had no answers for me and he said "I'm disconnecting the Chat" without providing any solution for the payment of $4500, which is Locked in my Freelancer account.

As there was no option left for me, I tried to Contact CEO Matt Barrie regarding the issue. I never got any reply to my Tweets from him. When I sent few more tweets asking for help, he blocked me on Twitter page. This clearly shows that he is the main Culprit/ Fraud/ Criminal and encouraging his Fraud Team to scam more users from Worldwide.

This is the time, I received a tweet from another user "xyx" (Not Real Name) saying even that Gentleman was scammed for $2000 USD and Freelancer Team had even Threatened and Harassed him for 6 Months, he sent me all the supporting documents related to Scam/ Harassment done by Freelancer Team.

Few users who got scammed have done a really great job by Publishing all the details/ proofs on another Forum. You can fine all the details at this link: https://justiceforfreelancers.com

Again I tried to contact Freelancer Support Team through Chat. As usual I didn't get any help despite having Chat for more than 30 Minutes. At last I was very much disturbed and I said "Don't give me auto-generated Bull$#*! replies", immediately the Support Executive said, I abused him and Closed my Freelancer Account and Scammed me for $4500 USD.

After reading Reviews on this page, I sent email to all the Freelancer Team who has mentioned their email ids here. For reference: Lara (*******@freelancer.com) and few more. But never received any reply from anyone.

Simply when you post a review here, they ask you to send an email or they will create a Ticket for you, to which they never reply. This is just an another way for fooling people.

If you go one step further, these Frauds will even say, you are not a Freelancer user at all