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mark h.

Maryland, United States

Contributor Level

Total Points
81

1 Review by mark

  • Build.com

12/6/23

Ordered item 11/27.
Received email confirmation 11/28 stating product " leaves the warehouse in 2 days."
Received email 12/4 stating product is " backordered."
Backorder means after 1/29.
Purchased similar item and asked build to pay for expedited shipping.
Build representative ended chat.
I recommend nobody shop with them. I won't even use Ferguson anymore as I am so dissatisfied with such terrible customer service.

Tip for consumers:
Don't use build .com

Service
Value
Shipping
Returns
Quality

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